Terms of Service

1. Who provides Reyport

Service provider: Reyport — Emir Zanyar Kaya ("Reyport", "we"). Reyport is a brand name and not yet an incorporated company; the natural person named here provides the service and is the party to these terms. Contact: info@reyport.com. How personal data is handled is described in the Privacy Policy, which forms part of these terms.

2. What Reyport is

Reyport is a software service that helps exporters find and contact potential business buyers abroad. It:

• searches public map listings and the public web for companies matching a goal you describe;
• uses AI to score whether each company could plausibly buy, and collects the business contact details those companies publish;
• drafts an outreach email per company with AI, in the recipient's language;
• sends an email only after a person using your account approves it, from a mailbox you connected;
• reads your connected mailbox's inbox to show replies and detect bounces.

AI outputs can be wrong. Scores, contact details, the language and wording of drafts, and summaries are suggestions for you to check, not verified facts.

3. Who may use it

• Reyport is only for businesses. It is not offered to consumers.
• Accounts are created by us for business customers. There is no public sign-up.
• Each person using an account must be at least 18 and authorised to act for the company.
• You must keep login credentials confidential and are responsible for everything done through your company's account. Every member of a company account can see and act on that company's data.
• Tell us immediately at info@reyport.com if you believe your account has been accessed without authorisation.

4. Your mailbox, your identity

• Every outreach email is sent from a mailbox you connected, under your own name and your company's identity. Recipients see it as coming from you, and replies go to you. Reyport is not the sender of these emails.
• You may only connect mailboxes you own or are authorised to use, and you must follow your email provider's terms and sending limits, including, for Gmail, Google's terms and Gmail Program Policies.
• Reyport's sending limits, gradual volume increase and bounce brake reduce risk but do not guarantee delivery or protect your domain's reputation. Your email provider may limit or suspend your mailbox based on how you use it.

5. You are responsible for anti-spam and data protection compliance

Rules on commercial email differ by country. You are responsible for making sure that every email you approve is lawful both where you are and in the country of each recipient. Depending on the market, these can include Türkiye's Law No. 6563 on the Regulation of Electronic Commerce and its regulations, the GDPR and national electronic communications laws in the European Union, the UK's PECR, the US CAN-SPAM Act, and Canada's CASL, among others. Among other things, you must:

• have a lawful basis for contacting each recipient, and not email anyone where the law requires prior consent you do not have;
• identify yourself and your company truthfully, and not use misleading subject lines or sender details;
• not remove, hide or disable the unsubscribe link Reyport adds, and honour every opt-out, including those that reach you outside Reyport;
• read each email before approving it;
• comply with data protection law as a controller of the recipient data you choose to use, including answering requests from the people you contact.

Reyport's unsubscribe link, do-not-send list, bounce handling and sending limits help, but they do not make your sending lawful on their own.

6. Acceptable use

You must not use Reyport to:

• send unsolicited bulk email, or email consumers or private individuals where that is not lawful;
• send anything illegal, deceptive, defamatory or harassing, or phishing, malware or fraudulent offers;
• contact anyone who has asked not to be contacted;
• sell, publish or share the contact data you obtain through Reyport, or use it for anything other than your own business outreach;
• build a contact database or a competing service from Reyport's results;
• upload content you have no right to use, or special categories of personal data;
• access another company's data, bypass limits or security measures, overload the service, or reverse engineer it.

We may refuse to send, or suspend an account, if we reasonably believe these rules are being broken.

7. Your data and content

• You keep ownership of the data and content you put into Reyport. You allow us to store and process it only to provide the service to you, as described in the Privacy Policy.
• You are responsible for the content you upload and for every email sent from your account, including text written by AI that you approved.
• Discovered company and contact data comes from public sources and may be incomplete, outdated or wrong, including inferred addresses. Check it before relying on it.
• We do not delete your data automatically when you stop using Reyport. You can ask for a copy of your customer list and email records, and we will delete your company's data within 30 days of your written request, except where the law requires us to keep it.

8. Services Reyport depends on

Reyport relies on third-party services, including Supabase, Railway, OpenAI, Serper.dev and, for Gmail sending, Google. Their outages, changes or decisions (for example, Google limiting or revoking an authorisation) can affect Reyport, and we are not responsible for them. Your use of Google, your email provider and any other service you connect is also governed by their own terms.

9. Fees

Fees, plan limits and payment terms are agreed separately in writing with each customer. Reyport does not charge your card automatically. If a company account is suspended or cancelled, it can still see its existing data but cannot run searches or send email.

10. Availability and changes to the service

We work to keep Reyport available and working correctly, but we do not guarantee uninterrupted or error-free operation. We may change, add or remove features. If we remove a feature your company depends on, we will tell you in advance where we reasonably can.

11. Suspension and termination

• You can stop using Reyport at any time by writing to info@reyport.com.
• We may suspend or close an account immediately if it breaches sections 5 or 6, if continuing would expose us or others to legal or security risk, or if agreed fees are not paid.
• Otherwise, we may end the service for your company with 30 days' notice by email.
• When the service ends, access to the account ends. Section 7 applies to your data. Sections 5, 7, 12, 13 and 14 continue to apply after termination.

12. Limitation of liability

• Reyport is provided as it is and as available, to the extent the law allows.
• We are not liable for indirect or consequential loss, lost profit or business, the content of emails you send, how recipients respond, delivery failures, damage to your domain or mailbox reputation, suspension of your mailbox by your provider, or fines or claims arising from emails sent from your account.
• Our total liability arising from Reyport in any 12-month period is limited to the fees your company paid for Reyport in the 12 months before the event giving rise to the claim.
• Nothing in these terms limits liability for intentional misconduct or gross negligence, or any other liability that cannot be limited under Turkish law, including Article 115 of the Turkish Code of Obligations.

13. Your responsibility towards us

If a recipient, an authority or any other third party brings a claim against us because of emails sent from your account or because you breached these terms, you will compensate us for the resulting loss, including reasonable legal costs.

14. Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye, excluding its conflict-of-laws rules. Turkish courts and enforcement offices have jurisdiction over disputes arising from them.

15. Changes to these terms

When these terms change, the date at the top of this page changes. For a material change we will email the account holders of each company at least 30 days before it takes effect. A change required by law or needed to protect security can take effect sooner. If you do not accept a change, you can stop using Reyport before it takes effect; continuing to use Reyport after that date means you accept it.

16. Contact

Questions about these terms: info@reyport.com.